The Enable Automatic User Deprovisioning feature pushes user access changes from KaseyaOne to myITprocess when users get disabled or deleted.
Enabling automatic user deprovisioning will reduce the manual process of disabling users in myITprocess when they get disabled in KaseyaOne.
This feature provides you with the following benefits:
- myITprocess users will be automatically disabled when they are disabled or deleted in KaseyaOne.
- If a KaseyaOne user loses access to myITprocess by removing it from an access group, their myITprocess user account will be deactivated.
Prerequisites
- You must be a partner administrator for myITprocess and KaseyaOne and have valid login credentials. If you don't have one, contact your administrator.
- Enable Log In with KaseyaOne toggle must be activated, and an active mapping must be done with a KaseyaOne account.
Enabling Automatic User Deprovisioning
- Log into myITprocess.
- On the top menu, click Account Settings.
- In the navigation menu, click KaseyaOne. In the Unified Login section, the Enabled Log In with KaseyaOne toggle must be activated. If it is not, click on the toggle to activate it.
Note: Once enabled, disabling and deleting users from KaseyaOne will automatically disable their matching myITprocess users. If a KaseyaOne user loses access to myITprocess via KaseyaOne Access Groups, their myITproess user account will be disabled.
Additional Information
We recommend using Enable Automatic User Deprovisioning together with the Enable Automatic User Provisioning.