RMM/Endpoint Management

📖 Introduction

💡 This article outlines the various implementation levels available for Kaseya's RMM/Endpoint Management Suite. These levels are designed to help you optimize your endpoint management strategy and streamline IT operations across diverse environments. Whether you're new to the suite or looking to enhance your existing setup, this guide will help you choose the right implementation level for your needs.

🔗 Implementations

Core eLearning	QuickStart	PRO	PLATINUM
1:1 Consulting Sessions	2	3	5
Self-Guided Portal Overview	✓​	✓​	✓​
Key Module and Features Walkthrough	✓​	✓​	✓​
ITComplete Core Integrations	✓​	✓​	✓​
Onboarding Accelerator		✓​	✓​
Reporting		✓​	✓​
Custom Component Example Walkthrough		✓​	✓​
Detailed Patch Management Setup/Consulting			✓​
Network Management & SNMP Monitoring			✓​

Core eLearning	QuickStart	PRO
1:1 Consulting Sessions	1	2
Self-Guided Portal Overview	✓​	✓
Key Module and Features Walkthrough	✓​	✓​
ITComplete Core Integrations	✓​	✓​

Core eLearning	QuickStart	PRO
1:1 Consulting Sessions	1	3
Self-Guided Portal Overview	✓​	✓
Key Module and Features Walkthrough	✓​	✓​
ITComplete Core Integrations	✓​	✓​

Core eLearning	QuickStart	PRO
1:1 Consulting Sessions	4	7
Self-Guided Portal Overview	✓​	✓​
Key Module and Features Walkthrough	✓​	✓​
ITComplete Core Integrations	✓​	✓​

Core eLearning	QuickStart	PRO
1:1 Consulting Sessions	1	4
Self-Guided Portal Overview	✓​	✓​
Key Module and Features Walkthrough	✓​	✓​
ITComplete Core Integrations		✓​
Custom Workflow examples walkthrough		✓​
Network Management & SNMP		✓​
Mobile Device Management (MDM)		✓​