Warranty Lookup for Cisco Meraki devices is now available with the direct integration in myITprocess. With this integration, we are automatically bringing in License expiration dates as well as End-of-life dates for your Meraki Device.
Generate Cisco Meraki API key
- Sign in to your Meraki Dashboard using your master MSP Portal Meraki username.
- Enable the API for your organization under Organization Settings Dashboard API access.
- Generate an API from Cisco Meraki by going to My Profile > API Access.
- Generate your Meraki API Key.
Note: When generating the API key, you should use the Meraki user with access to Meraki's MSP Portal(multi-org access).
For more on this, see guide from Meraki.
Set up Integration
- To set up an Integration, go to Account Settings > Integrations and click Connect Cisco Meraki.
- Copy and paste your Meraki API Key into the field.
- Click Connect.
Organization mapping
Once you successfully connect your API, go to Setup Organizations.
Auto-matching of clients is employed if the client name in myITprocess and the organization name in Cisco Meraki match 100%. You can also click the drop-down menu for Cisco Meraki column header and map your clients manually.
After you are done, remember to click Save.