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Installing a Traverse patch

Question:
How may I install an emergency Traverse patch provided by Kaseya Support?

Answer:

Note: This example uses Windows path notation.

Note: This examples uses traverse-9.3.jar.  Your release number and patch file name may be named differently. Substitute the appropriate file name in place of traverse-9.3.jar in the example below

* Download and unzip the patch provided to a temp location (such as c:\temp\traverse-9.3.jar)

* Note the filename of the patch provided (similar to traverse-9.3.jar - the release number may differ)

* Back up the existing file - this example assumes the file is named traverse-9.3.jar - the specfic file may differ in release number)
   copy from TRAVERSE_HOME\webapp\WEB-INF\lib\traverse-9.3.jar to a backup location such as c:\backup\raverse-9.3.jar

* Stop all traverse components

* Delete the existing file TRAVERSE_HOME\webapp\WEB-INF\lib\traverse-9.3.jar (or as applicable if the release number is different)

* Copy the downloaded file to TRAVERSE_HOME\webapp\WEB-INF\lib

* Restart all traverse components

 

Roll-back:

Should the patch need to be rolled-back, kindly:

* Stop all traverse components

* Delete the existing file TRAVERSE_HOME\webapp\WEB-INF\lib\traverse-9.3.jar (or as applicable if the release number is different)

*  Copy the backed up file to TRAVERSE_HOME\webapp\WEB-INF\lib

* Restart all traverse components

 

 

 

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