Follow

Some admin features are not available for certain devices.

Problem

You wish to create an Advanced Test for a device but the feature is not available.

 

Article_7.png

 

Solution 1

Certain operations , such as creating tests, require being represented into the department. You may do so by navigating to

Administration --> Department --> click on the Users link for the department where the device resides --> and click on the Represent link for a reference user.

 

Article_4_001.png

Article_5.png

When represented as a user in the Department the option to 'Create New Advanced Tests' is available.

Article_6.png

 

 

 Solution 2


The admin options will also be available when logged in directly as a user in the department.

 

Article_8.png

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.