Error retrieving Flow data: Unable to retrieve data (ERROR: rwsetbuild: Invalid IP on line 1: IP address cannot begin with single ':')

PROBLEM

Error retrieving Flow data: Unable to retrieve data (ERROR: rwsetbuild: Invalid IP on line 1: IP address cannot begin with single ':')

 

CAUSE

Extra white space surrounding the IP address of the device.

 

RESOLUTION

Should you encounter this error when selecting the Flow Analysis console for a device that is configured as a flow source, remove any preceeding or trailing white space in the IP address field of the device (Device->Administration->Update) or flow source configuration (Superuser->Global Config->Netflow Configuration).

APPLIES TO 

Traverse 9.1 and earlier versions.

 

REFERENCE 

None. 

 

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