Follow

MDM - Tracking location is not pulling any data

Problem

On KMDM, when I go to either "Locate Multiple Devices" or "Track a Single Device" and I click on "Start Tracking" I don't see any data populate on the screen, I just get a blue screen

 

single_location.jpg

 

Resolution

You need to make sure that "Device Tracking" is enabled on the agent. Once that is confirmed, refresh the page that you are on and you should see the map

 

map_location.jpg

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.