I configured a custom URL for agent menu, and the agent is unable to browse to the URL through the menu. How do I fix this?
The URL responds OK when typed directly into a web browser.
The agent did not have HTTP access to the Kaseya server.
The agent menu needs to first browse to the Kaseya server, then get re-directed to the custom URL.
For the custom URL to work, the Kaseya server needs to be available over HTTP or HTTPS from the agent.
Kaseya Server / Agent (all versions)