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Why am I having custom template issues?

KB#:  KKB000635

QUESTION

I have to update a template and copy the template to x amount of machines. When the new template is copied, the machines it was copied to, drop out of the custom view that was created.


When a user copies the template to the desired agent(s), the user is prompted with a list of itemsthat can be copied or not copied. One of these items to choose to copy or not copy is the "View Collections" item.

 

ANSWER

Changing this option to DO NOT COPY.

 

APPLIES TO

Kaseya
Kaseya Windows Agents
Kaseya Mac Agents

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