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Event log alarms not working

Symptom

Event log alarms have been set-up as per the documentation but i don't receive some event based alarms

http://help.kaseya.com/WebHelp/EN/VSA/7000000/index.asp#9342.htm

 

Cause

You need to bring back ALL the event logs back to the server that you intend to alarm on OR none of the event logs back to the server for alarming to work. You cannot bring some logs back and not others.

 

Valid configurations

Assuming this is your monitor set configuration.

2a.jpg

 

All logs being brought back 

2-1.jpg

 

No logs brought back

2-3.jpg

 

Invalid configurations

Some but not all logs brought back to the Kserver

2-4.jpg

 

2-5.jpg

In this case you will not receive any event log alarms for "Warning" events you are monitoring for.

 

Resolution 

Change your configuration to a valid one 

 

Affected  versions

6.3,6.5,7,8,+

 

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