Problem: How do I change the email address that Kaseya uses to send Emails in Service Desk
Solution: This can be done by changing the value of Email_KaseyaServer variable.
- Go to Service Desk > Procedure Variables.
- Click and select Email_KaseyaServer.
- Click on Edit button.
- In the pop up window change the Value field to the new Email Address.
- Click on Save.