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How do I change the email address that Kaseya uses to send Emails in Service Desk Procedures?

Problem: How do I change the email address that Kaseya uses to send Emails in Service Desk

Solution: This can be done by changing the value of Email_KaseyaServer variable.

  • Go to Service Desk > Procedure Variables.
  • Click and select Email_KaseyaServer.
  • Click on Edit button.
  • In the pop up window change the Value field to the new Email Address.
  • Click on Save.

 

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