How to Auto-populate the Submitter's Information Field in KLC > Ticketing > Create page

Question 
How to  Auto-populate the Submitter's Information Field in KLC > Ticketing > Create page
2015-02-13_2108.png
 
 
Answer
 
The submitter User NameUser Email and User Phone fields are populated with contact data maintained for this machine ID using Agent > Edit Profile. This information can be updated if need be

 2018-03-14_12-37-37.jpg

 

 

Applies to

Ticketing

All VSA Version

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Contact us