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How to format email notifications that are sent out via the Ticketing module?

Question  
How  to format email notifications that are sent out via the Ticketing module?
 
Answer 
The following email notifications in Ticketing tab > Notify Policy can be edited by MASTER role users only:
1. Edit Summary
2.Assignee Change
3.Due Date Change
4.Field Change 
5. Send auto response to emails creating new tickets
 
 
 
 
format_email_.png
 
 
 
APPLIES TO: 
 
VSA ticketing module 
 
6.3 +

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