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  3. Ticketing

Unable to Migrate or Merge Tickets

Problem

You receive this error.

No SQL view was found with the name dbo.vbo_ticsummary_List

tick_migrate.JPG

Cause

The customer is missing this file.

C:\Kaseya\xml\View\vbo_ticsummary_List.xml

Resolution

Copy this file from another Kserver running the same version.

 

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