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What logs can I use to determine who made a change to a machine?

PROBLEM:

What logs can I use to determine who made scheduled a procedure or made changes within Kaseya?

SOLUTION:

Within Kaseya, there are a variety logs that can be checked to troubleshoot user actions.

One such log, is the 'Configuration Changes' log. The 'Configuration Changes' log is ideal for troubleshooting changes to a specific machine. The 'Configuration Changes' log is viewable under the Agent tab > Agent Logs > and by selecting 'Configuration Changes' within the dropdown. Depending on how long you set your log collection under the Agent tab > Log History page, you will browse through and see all the actions that a Kaseya admin took on the system.

Another log to check overall system changes is the 'System Log'. The 'System Log' is viewable under the System tab > System Log.

Some modules have logs specifically for that module.

Policy Management has its own logs under Policy Management > Logging.

Software Deployment has its own logs under Software Deployment > Application Logging.

 

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