I see more than one charge from Kaseya, on my credit card, each month. Why is this?

QUESTION
I see more than one charge from Kaseya, on my credit card, each month. Why is this?

ANSWER
This additional charge is not controlled by Kaseya, but by the bank associated with the credit card. Kaseya's processing center is based out of Ireland. Some banks charge a foreign transaction fee for purchases done in various geographic locations. Please inquire with your bank directly about these charges.

MORE INFORMATION
You may also see a $1.00 (local currency included) charge on your card. This is a credit card replacement fee that will apply anytime the credit card is updated inside the Kaseya Portal.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Contact us