How do I configure user roles in IT Center?


How do I configure user roles in IT Center, for example how would I create a admin user who has access rights to the Kaseya Portal only?



In IT Center, goto System -> User Security -> User Roles

Click on New to create a New User Role, give it a name and from the drop down menu assign it a Role Type for this example the role type will be Kaseya Portal and click on Save.




Then you need to assign users to the new Role, to do this:

Put a tick in the box beside the Role Name -> click on Assign and add a user from the list and click onSave.





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