Follow

Kaseya Cloud IP Addresses and Ports

KB#: KKB000859

 

QUESTION

What are the IP addresses of the Kaseya On Demand Cloud Servers
 
 
ANSWER
From time to time we receive requests for a list of Kaseya Cloud IP address ranges.  The Kaseya Cloud IP addresses do not change frequently however we cannot guarantee advanced notice of changes at all times.  When possible, advanced notification will be provided.  
The current Kaseya Cloud IP address range for agent checkin are:
  • 46.38.168.1 - 254
  • 92.52.87.1 - 254
  • 212.54.132.1 - 254
  • 212.54.154.1 - 254
  • 216.23.162.1 - 254
The Kaseya Agent communicates on the following port:
  • tcp/udp outbound 5721

To ensure successful delivery of Alerts and Alarms via Kaseya's e-mail relays, the following IP addresses should also be added as firewall rules on port 25:

  • 34.197.117.170
  • 79.125.7.9

There are new Alternate Relay Servers to improve Remote Control, KLC and FTP features.  These remote relays should also be added as firewall rules on port 5721:

  • 23.21.215.151
  • 23.21.255.96
  • 23.21.199.62
  • 46.137.245.248
  • 54.217.217.109
  • 54.232.121.142
  • 54.248.126.90
  • 54.252.98.101
  • 177.71.182.232
  • 184.169.149.141
  • 184.169.166.254
  • 196.33.249.106
  • 196.38.93.170
  • 197.96.18.202
  • 202.93.250.66
Please insure that all ranges and ports are added to any firewall rules for all agent-based communication. For admin or technician access to the web interface, we leverage Akamai for content distribution, this ip address restrictions are not possible. 
 
To access the Kaseya Web UI is accessed through the following ports:
  • 80
  • 443
Thank you, 
The Kaseya Cloud Team
 
MORE INFORMATION
See the Cloud Infrastructure & Management Policies: http://community.kaseya.com/resources/m/docandguides/65954.aspx

See the Cloud Operations Status Dashboard (COSD) ( http://community.kaseya.com/b/cloudops/default.aspx ) to view real-time servers status updates
Was this article helpful?
6 out of 6 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.