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During install of patch 9.3.0.16 the KAV module appears to be missing

PROBLEM
During the install of Patch 9.3.0.16, the module checklist may show that AntiVirus / AntiMalware "Version Installed" may be empty (blank).
The "Install?" check box is checked and you will see an error if you continue.

kav1.png

 

CAUSE
This is due to an unexpected issue identified with patch 9.3.0.16

SOLUTION / WORKAROUND
Un-check the "Install?" checkbox for this module and continue as normal. The module is installed, and does not require a reinstall.

ADDITONAL INFORMATION

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