Follow

Edge Services / Kaseya Firewall regularly crashing

PROBLEM:

The Kaseya Edge Services keeps crashing on my servers. What can I do to stop this?

 

CAUSE:

Due to problems with Java 8, the Kaseya edge service is unable to successfully function. The problem is on the Java side and has been documented by Oracle.

https://bugs.openjdk.java.net/browse/JDK-8049855

 

SOLUTION:

You will need to uninstall Java 8 and then install Java 7.

1). Stop the Kaseya Edge / Firewall service. 

2). Uninstall Java 8

3). Install the latest version of Java 7.

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.