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Important Notice About KAV & Windows 10 Anniversary Patch

This week Microsoft released Windows 10 Anniversary Patch. Our testing shows there is incompatibility with Kaspersky Antivirus, the underlying engine in Kaseya Antivirus (KAV). More specifically, KAV will not install on Windows 10 Anniversary Edition and will be uninstalled if an endpoint is upgraded to Windows 10 Anniversary Edition.

Kaseya has reached out to Kaspersky and can confirm they are working on an update to their software. Kaseya is will test and issue as patches for VSA
R9.2 and VSA 9.3. We expect to release these patches before the end of August based on Kaspersky's delivery date to us.

Our goal in this announcement is to proactively communicate so you are able to make informed decisions about the impact of your patch upgrades. If you
are concerned you are already impacted, please log a ticket at helpdesk.kaseya.com so we can keep you apprised. We will also post updates on community.kaseya.com.

We apologize for this inconvenience and we are committed providing KAV support for Windows 10 Anniversary Patch as quickly as possible.

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