KKB# - KKB000821
SYMPTOMS
When trying to restore Windows 7 computer using Acronis Recovery CD (Universal Restore), error "File 'restore_aw_assistant.exe', that is required for installation of device ..." appears on screen.
CAUSE
Driver issue with older builds of Acronis boot CD
SOLUTION
Download the latest recovery CD ISO image from here .
If the problem persists, refer to the Kaseya Backup recovery guide for further troubleshooting steps.
APPLIES TO
Kaseya Backup
Acronis Backup and Recovery 10
