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Cannot install KAM. FAILED to load KAM: Install (ID = 901). Error: This agent procedure has not been approved yet.

QUESTION

When trying to install Kaseya Antivirus (KAV) or Kaseya Antimalware (KAM) in an endpoint, the install fails with the following error(s):

FAILED to load KAV: Install KAV (ID = 339). Error: This agent procedure has not been approved yet.
FAILED to load KAM: Install (ID = 901). Error: This agent procedure has not been approved yet.

ANSWER:

See KB Article Cannot install KAV. Error FAILED to load KAV: Install KAV (ID = 339). Error: This agent procedure has not been approved yet

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