Follow

KES -> Configure -> Define Profile give error in kes 2.3

Problem:

 

 KES -> Configure -> Define Profile it gives the following error message.
======================================

KES 2.3 encountered an error while processing this page.

Please contact Kaseya Support if the problem persists.

Exception:

c:\Kaseya\WebPages\AntivirusTab\ManageProfiles.aspx.cs(495): error CS0104:

 

 

 

2015-02-17_12_04_03-Kaseya_-_Agent.jpg

 

Resolution:

1. open iis manager
2. browse to application pool, check for below shown setting

 

2015-02-17_12_10_25-Kaseya_-_Agent.jpg

Here is the app pool that should be listed in there

 

2015-02-17_12_11_19-Kaseya_-_Agent.jpg

If this application is not there in that default app pool then you basically have to look for this application

Most likely it would be listed under app pool asp.net v4.0. Right click that app pool>view application and verify if \Antivirus application is listed in that pool.

If yes, right click this application and click on change application pool and move it to default app pool

Now do the iisreset in command line

 

Applies To

Version 6.5

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request

0 Comments

Article is closed for comments.