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Why is there a High CPU utilization by avgemc.exe after installing KES on Exchange or SBS server?

KB#:  KKB000404

QUESTION

High CPU utilization by avgemc.exe after installing KES on Exchange or SBS server


avgemc.exe is AVG's email scanner component.

It is designed to scan email on the client side, and it is not recommended to install it on a server.

 

ANSWER

To remove the email scanner, go to Security > Configure > Install/Remove and click the Options button. Uncheck "Email Scanner" and save, then reinstall KES to the affected server. The install program will remove the scanner.

 

To apply mailbox protection to Exchange servers, go to Security > MS Exchange > Install/Remove

 

APPLIES TO

Kaseya Endpoint Security (KES) - v2.0 and above
AVG 8.0 and above

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