After installing KES on a Citrix server, the Citrix web page stops working. After logging into the web interface, the published applications screen does not display. How do I resolve this issue?
This was found to be caused by the "Web-shield" component of AVG 8.0
Remove Web-Shield from the Citrix server: -
1) go to Security > Install/Remove
2) click on Options
3) uncheck "Web-Shield" and click Save, then close the Options dialogue
4) reinstall the Security Client
Kaseya Endpoint Security (v2.0 and above)