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Unable to use KAV (Kaspersky) user interface from remote control session

SYMPTOMS

When remote controlling an agent with KAV client (Kaspersky) installed, it is not possible to access the KAV user interface. The window opens, but it's unresponsive.

 

Refer to this article for further details - https://helpdesk.kaseya.com/entries/99742886-Unable-to-use-KAV-Kaspersky-user-interface-from-remote-control-session

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