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Remote control and private session buttons in quickview do not work in R8

Problem:

In version 8, using Firefox, when trying to use the "Private Remote Control" option in the quickview menu, the button does not work.

 

Cause:

This problem was documented in the initial release of VSA R8, and was addressed in a patch release - http://help.kaseya.com/webhelp/EN/RN/index.asp#30765.htm

Applies to Firefox. Fixed an issue with the QuickView > Remote Control button. (IP-410/SVE-176)

 

Resolution / Workaround:

Update VSA server to latest patch release, as described here

 

Applies to:

Kaseya VSA R8

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