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KRC - display issues when using VMware client (vSphere) within remote session

Problem

When remote controlling an agent with VMware client (vSphere) installed, and accessing VM console sessions, the mouse cursor appears to be "shadowed" by a black square.

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Cause

The problem has been documented.

Reslution

This article will be updated when a solution is available.

Applies to

Kaseya Remote Control (KRC) - all versions

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