When running agent procedure with deleteDirectory step, with "recursively delete" option selected, for a directory which contains sub-directories, the procedure will always fail on agents with Italian language Windows installation.
The problem has been documented.
To workaround the problem, replace the deleteDirectory step with ExecuteShellCommand, and call this command to delete the folder: -
rd /s /q "x:\folder"
(replace x:\folder with actual folder to be deleted)
This article will be updated when a permanent solution is available.
Kaseya VSA (all versions)