Where is the Kaseya Agent Install Log located?

Question: Where is the Kaseya Agent Install Log located?

Answer: See below: 

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On Windows 7 and up:

  • Fresh Install:

%localappdata%\Temp\KASetup.log

LAN Watch-based Remote Install (using PSExec.exe in v5.1 & KConnect.exe in K2 v6 and later)

AD-based Installs (using the specific Kaseya-created Agent Installer GPO)

[OS_Install_Partition]:\WINDOWS\Temp\KASetup.log (or whatever the Windows Temp folder variable is set as)

  • Agent Upgrade via the Agent > Upgrade Version > Update Agent page

[Agent_Working_Directory]\KASetup.log

Where “[OS_Install_Partition]” = The drive that the OS installed onto, usually C:\

Where “[Agent_Working_Directory]” = The specified working directory path set in the Agent > Configure Agents > Working Directory Page.

Where “[User_That_Installed_The_Agent]” = The specified user on the machine that initiated the installation.

Default Windows Agent Installation Folder for v6-based Agents

%ProgramFiles%\Kaseya\[Agent-Instance-Guid] 

 

On Mac OS X 10.3.9 - 10.8-based systems:

  • Fresh Install:

LAN Watch-based Remote Install (using SSH)

[OS_Install_Partition]/var/tmp/KASetup.log

  • Agent Upgrade via the Agent > Upgrade Version > Update Agent page

[Agent_Working_Directory]/KASetup.log

Where “[OS_Install_Partition]” = The drive that the OS installed onto, usually 'Macintosh HD'.

Where “[Agent_Working_Directory]” = The specified working directory set in the Agent > Configure Agents > Working Directory Page.

Default Mac Agent Installation Folder for v6-based Agents

[OSInstallPartition]/Library/Kaseya

The Kaseya User Task application is located in [OSInstallPartition]/Applications

Note: The Agent installer /p custom path switch is not supported in the Mac Agent installer.

 

The Kaseya Linux Agent install log is located in the following directory: 

On Supported Linux systems (Client & Server distributions)

  • Fresh Install & LAN Watch-based Remote Install (Using SSH)

[OS_Install_Partition]/tmp/KASetup_[PID].log

Where [PID] = the Process ID of the ./KcsSetup.bin execution.

Agent Upgrade via the Agent > Upgrade Version > Update Agent page

  • [Agent_Working_Directory]/KASetup.log
  • Where “[Agent_Working_Directory]” = The specified working directory set in the Agent > Configure Agents > Working Directory Page.

Default Linux Agent Installation Folder for v6-based Agents:

 - OSInstallPartition]/opt/Kaseya/[Agent-Instance-Guid] 

 

Applies To: Kaseya Agent, Kaseya Windows Agents, Kaseya Mac Agents, Kaseya Linux Agents.

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