How to view hidden files and folders using File Manager when Live Connecting to an endpoint machine?
Kaseya Live Connect has a great feature called File Manager which allows you to rename, delete, create directory, and transfer files and folders on the endpoint machine; however, you are not able to see hidden files and folders by default.
1- Initiate a KLC session to an endpoint machine machine
2- Once the Live Connect session is established, click on File Manager tab
3- Once the Remote site tree is loaded, right click on Computer and "Show Hidden"