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Live Connect plugins frequently crash when using Firefox

SYMPTOMS

When using Kaseya Live Connect (KLC) from Firefox, the browser plug-ins frequently crash. This usually occurs when switching quickly between functions (for example, if you click on File Manager, then straight away click on Task Manager)

 

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CAUSE

This problem has been documented.

 

SOLUTION

This KB article will be updated when a solution is available for Firefox.

The problem does not affect Chrome or Internet Explorer.

 

APPLIES TO

Kaseya VSA (all versions)

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