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Upon launching KLC in IE, the KLC UI slows down considerably and it can cause the browser to hang; how do I fix this?

KB#:  KKB000277

QUESTION

Upon launching KLC in IE, the KLC UI slows down considerably and it can cause the browser to hang; how do I fix this?

 

ANSWER

Smart Screen Filter causes IE8 to lockup when using KLC


Turn off the value of this parameter in IE8:

Tools > Internet Options > Advanced Tab > Enable Smart Screen Filter

See this screenshot:

APPLIES TO

Core- Kaseya Live Connect
Kaseya K2 v6

 

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