When connecting to a Mac agent using KLC from Internet Explorer 9.0 and trying to use the Terminal function, one of the following symptoms is observed: -
- a blank black screen with no bash prompt
- a blank white screen
- web page error ("Internet Explorer cannot display the webpage")
Compatibility issue between Internet Explorer and HTML terminal console running on Mac.
The problem will be addressed in a future release of Kaseya. There is no ETA at the time of writing.
Workaround is to used a different web browser (Chrome or Firefox) when connecting to Mac agents using KLC.
Kaseya VSA (all versions)
Internet Explorer 9.0
Mac OS (all versions)