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Antivirus Exclusion list for Remote Control components.

Question:

What is the list of Antivirus exclusions that should be set for Kaseya Remote Control functionality.

 

Answer:

The following is a list of directories that should be applied to any antivirus program that may be installed on an endpoint machine. This applies to both Host and Client machine.

Exclusions:
(Install Directory can differ)
C:\Program Files\Kaseya\
C:\Program Files (x86)\Kaseya\

(Working directory can differ)
c:\kworking\
C:\ProgramFiles\RealVNC
C:\Program Files (x86)\RealVNC
C:\Program Files (x86)\Kaseya Remote Control

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