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Why does VNC report that the connection is unencrypted when connecting through Kaseya?

QUESTION
Why does VNC report that the connection is unencrypted when connecting through Kaseya?

ANSWER
Kaseya provides network encryption of the data en route between the two endpoints. The session, ie. all of the data transported from the VNC server on the client machine to the VNC viewer on the admin machine, is encrypted.

There is no need to add extra encryption within the VNC application nor incur the overhead. We are providing the security independent of the VNC application. Therefore VNC sessions initiated from the Kaseya application are not encrypted.

MORE INFORMATION

APPLIES TO
Kaseya Remote Control (all versions)
K-VNC
WinVNC

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