Users inherit their access and permissions from the team they are a part of. Administrators have full access to everything and have all permissions.
| Functionality | Permission | Comments |
| Automation | View Tasks and Scripts | Can view Scripts, Tasks, Workflows, Workflow History, Custom Fields, Managed Files (can download) |
| Run Tasks and Scripts | Can run Tasks and Ad-hoc Workflows | |
| Edit Tasks and Scripts | Can create and edit Scripts, Tasks, Workflows, Custom Fields | |
| Reporting | View Reports | Can view templates, generated documents, and reports. |
| Run Reports | Can run reports | |
| Edit Reports | Can create or modify a report | |
| Endpoint Protection | View Policy | Can view Antivirus and Ransomware Detection: agent status/policies/events/ history |
| Edit Policy | Can create and edit Ransomware Detection policies | |
| Patch | View Policy | Can view the Patch Management section: Agent Status, Policies, Global Rules, Custom Titles, and History. |
| Edit Policy | Can Create/Edit Policy and Custom Titles | |
| System Management | Add Systems | Can add an endpoint |
| Remove Systems | Can remove an endpoint | |
| Remote Control | Use IT Glue Passwords | Can use IT Glue passwords during Remote Control sessions. Depends on IT Glue integration. |
| Allow 1-Click access | Can use 1-Click access to automatically launch Remote Control sessions. | |
| PSA | Read-only access to all PSA Integration pages | Can see information related to Autotask/Connectwise/BMS integrations |
| Full access to all PSA Integration pages | Can change information related to Autotask/Connectwise/BMS integrations | |
| Advanced Reporting | View Reporting and run reports | Can view “Advanced Reporting“ in the main menu, view, and export reports |
| Datto BCDR | Read-only access to all Datto BCDR pages | Can view Datto BCDR under integrations and Portals, BCDR Devices, and Protected Devices |
| Full access to all Datto BCDR pages | Can Create/edit Datto BCDR Portals, Map BCDR Devices, and setup Protected Devices | |
| Datto Networking | Read-only access to all Datto Networking pages | Can view Datto Networking information under Integrations->Datto Networking (Portals, Networks, Devices) |
| Full access to all Datto Networking pages | Can Create and edit Portals, Map/Unmap Networks and enroll/unenroll devices (add/remove permission also required) | |
| Connectors | Read-only access to all Connectors pages | Can view configuration information for connectors under Integrations->Connectors (MDM +Virtualization) |
| Full access to all Connectors pages | Can create and edit connectors |