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Feb 15, 2023

The February 15, 2023 release contains the following features and fixes:

Feature

PSA Errors written to incident details

There are times where an error is received from a PSA when RocketCyber is attempting to create or update a ticket from an Incident.  This feature will retrieve and write any error that is received from the PSA(URL unavailable, Insufficient permissions, etc) to better point admins and support representatives in the right direction to resolving the failure.  

 

Fixes

  • Sophos endpoint protection monitor API refactoring to reduce the amount of API calls needed to retrieve detections.  This should improve performance for events that were previously delayed because of rate limit issues with Sophos' API.
  • Resolved a workflow/routing issue in SSO for Kaseya One launcher

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