Sign in
New Request

Jan 17, 2023

The January 17, 2023 contains the following features and fixes:



New Incidents page layout


The purpose of this feature is to reduce the amount of time and clicks it takes to manage incidents for Administrators and SOC analysts. The new Incidents page contains improved Search features, as well as the ability to download incident lists, and view more items per page.

Some of the improvements:

  • Simple Search for text contained in the Incident Title
  • Advanced Search to add criteria to your search
  • Text search fields are no longer "case sensitive" and can return results on partial text entries
  • Ability to search on Resolved date
  • Ability to search on Incident ID
  • Download complete list or filtered search results

To get the full breakdown of available features, please view this KB article



  • Resolved an issue where Datto EDR events periodically failed to be processed by the RocketCyber integration
  • Resolved an issue where certain pages did not display events in the timezone selected in the User's profile, and showed UTC time instead.  NOTE:  All events downloaded to CSV or JSON formats will continue to be displayed in UTC
  • Resolved an issue that prevented a user with the Owner role on an individual Customer level from downloading events in JSON/CSV format 

Have more questions?

Contact us

Was this article helpful?
0 out of 0 found this helpful

Provide feedback for the Documentation team!

Browse this section