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Patch 9.4.0.16 | Executive Summary not Rendering

Problem

Patch 9.4.0.16 (Released March 30th, 2017), introduced a problem which causes the Executive Summary report to not function. 

Cause

The Executive Summary is now pulling data from Software Management, but the module is not installed. This issue was not resolved in patch release 9.4.0.17. Please use temporary workaround until the fix is released in 9.4.0.18.

Temporary Fix (Workaround)

For those customers who have already applied patch 9.4.0.16 and use the Executive Summary report, please follow the below steps to temporarily remediate the issue:

Step 1 - Rename the current (X):\Kaseya\WebPages\ReportsTab\runexecsumreport.asp to (X):\Kaseya\WebPages\ReportsTab\runexecsumreport.smbak or .smold 

Step 2 - Obtain a copy of runexecsumreport.asp from a system with 9.4.0.15. Alternatively, please download the attached file (runExecSumReport.asp.txt). Please make sure to remove the extension .txt from the file once downloaded. 

Step 3 - Place it in the appropriate directory (X):\Kaseya\WebPages\ReportsTab\runExecSumReport.asp

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