QUESTION
How do I use platform monitoring?
ANSWER
Platform monitoring allows you to monitor the status of the different services at AWS, Google and Azure clouds. To use platform monitoring:
- Go to Monitoring - Create Policy
- Give your policy a name
- Select the customer you wish to monitor, or All customers
- Select the cloud(s) you need to monitor
- On Step #2, select from the Services and Statuses you wish to get alerts for
- Select who you wish to be notified, and other available options
Service Status key
Service is operating normally
- AWS - Service is operating normally
- Azure - Good
- Google - Normal Operations
Performance issues
- AWS - Performance issues
- Azure – Warning
- Google - n/a
Service disruption
- AWS - Service disruption
- Azure – Error
- Google - Service Outage or Service Disruption
Information
- AWS - Informational message
- Azure – Information
- Google - n/a