Unable to move Agents from one Machine Group to another one.

Problem: I want to move an agent from the group it is in, to another one. However, I am unable to move it as the VSA tells me the agent already exists but I can't find it.

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Cause: This is happening because that Machine Group you are trying to move the agent to, has a template account with the same name:

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Resolution: Check on this via Agent > Templates > Delete. If you see a template account there, simply remove it and attempt the move again. It should be successful this time around.

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Applies to: VSA 9.3, 9.4, 9.5.

 

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