Unable to see any agents via the 'AuthAnvil > Remote Control Authentication' page.

Issue: I am a VSA admin (using correct Role/Scope) and I've just started using AuthAnvil, yet I am unable to see my agents via AuthAnvil > Remote Control Authentication.


Cause: The Web Service API is not enabled in your VSA.

Resolution: If you are an On-Prem Customer, you can enable this via System > Configure > Enable VSA API Web Service option. If you are a SAAS Customer, simply reach out to us, and we will enable it for your tenant.



Applies to: 9.3, 9.4.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Article is closed for comments.