Kaseya Rapidfire Tools has now made the Local Data Collection process easier for Network Detective Pro customers employing 3rd Party RMM solutions.
Note: This article is intended for 3rd party RMM administrators who are familiar with their RMM scripting engine. Kaseya Rapidfire Tools does not support 3rd Party RMM solutions therefore configuring your RMM to run the script provided with this article is outside the scope of Rapidfire Tools Support.
Most RMM tools have the ability to run PowerShell scripts using the RMM agents. The PowerShell script provided in this article (see attached) can be used to perform the Network Detective Pro Local Computer Scans against any Windows-based machine connected to the internet with an RMM agent installed.
Each section of the PowerShell script contains a comment detailing what each of the commands in that section of the script is doing.
If you review the "Run Connector" section of the script you'll notice there is a place holder called [Connector ID]. The Connector ID is a unique identifier for the Network Detective Pro site in the Network Detective Pro Application. Whenever you run this script you must specify a Connector ID so the script can upload the scan data to the correct site repository on our secure storage servers.
To obtain the Connector ID for any given site log into the Network Detective Pro Application and go into a site you wish to automate the scans for. From the site menu on the left, click Reporter icon to bring up the Reporter dashboard (see below).
From the Connector section, right click on your connector ID and select the option to Copy the Connector ID.
NOTE: Some RMM solutions allow for variables to be used with scripts. If possible, it would be wise to create a variable for the Connector ID in your RMM solution and prompt for that variable whenever you push the script to your RMM agents. This will eliminate the need to create a separate script for each RMM client and allow you to use the same script across all your clients in your RMM.
There are other ways to simplify this piece but we will leave it up to the RMM administrator to determine the best method for their RMM environment.
Once you have successfully deployed the script in your RMM, go ahead and run it against one of your agents to test the output. If the RMM agent successfully scanned and uploaded the data you should see the scan file in the Connector section of the Network Detective Pro Application (see example below). f you see the scan file listed you can now either set up a Reporter Task to automate your reporting OR you can go into the site/assessment you are working on and click the Download Scans button in the Scans section of the project to download your scan(s) into the project and manually generate your reports.
For any additional assistance please contact RapidFire Tools Support - firstname.lastname@example.org