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Set up Log in with KaseyaOne (i.e., Single Sign-On and A.K.A. Log in with IT Complete) from each Module

This article will show you how to enable Log in with IT Complete, also known as "Log in with KaseyaOne", for each of your Kaseya modules. Starting on March 3rd, 2023 we are rolling out upgrades to our Single Sign-On (SSO) technology for each module to make it easier to link them to KaseyaOne. Please review the instructions below for SSOv1 and SSOv2.

SSOv2

Each module requires only one step, at a Global level, to enable the feature for all users. Once the feature is enabled, all users will automatically gain access to the module via Log in with KaseyaOne without having to enable it individually.

Requirements:

To enable these features, you must:

  • Be a user with the Master role in KaseyaOne and the appropriate role (Administrator, System, etc.) that has access to the feature in the module, for the Global setting.
  • Have a user account in both KaseyaOne and the module with the same email address or username.

Click on a Module below to view the instructions for enabling SSOv2 of Log in with KaseyaOne.

Dark Web ID

Enable Global Setting:

  1. From the Dark Web ID home page, navigate to My Account > My Organization > MSP Settings
    blobid4.pngblobid5.png

  2. From the MSP Settings tab, toggle the button next to Log in with KaseyaOne
    mceclip0.png

  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

 

 

*If SSOv2 is not working for you, please ensure that your email and/or username in the module match your email and/or username in your KaseyaOne account.

 

SSOv1

Each module requires two main steps to enable the feature, one at a Global level to enable the feature for all users and one at an Individual level for each user to link their accounts.

Requirements:

To enable these features, you must:

  • Be a user with the Master role in KaseyaOne and the appropriate role (Administrator, System, etc.) that has access to the feature in the module, for the Global setting.
  • Have a user account in both KaseyaOne and the module.

Click on a Module below to view the instructions for enabling SSOv1 of Log in with KaseyaOne.

Autotask

Enable Global Setting:

  1. From the Autotask home page, click on the Autotask Menu then navigated to Admin > Extensions & Integrations > Other Extensions & Tools > Kaseya IT Complete
  2. Click the checkbox next to Enable log in with IT Complete
    NOTE: Copy the Launcher Module URL and past it in the URL field of the Autotask module in KaseyaOne to ensure SSO works correctly.
    mceclip0.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

Enable Individual Setting:

  1. From the Autotask home page, navigate to your user profile picture.
    null
  2. Click on the Enable Log in with IT Complete option. If the option says "Disable Log in with IT Complete" then you have already enabled it.
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
BMS/Vorex*

(*These instructions apply to Vorex as well)

Enable Global Setting:

  1. From the BMS home page, navigate to Admin > My Company, Company Settings > IT Complete Tab
    BMS_-_1.png
  2. Toggle the switch next to Log in with IT Complete
    blobid0.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

Enable Individual Setting:

  1. From the BMS home page, navigate to My Account.
  2. Click on the Enable Log in with IT Complete option

  3. Enter your KaseyaOne credentials to complete enabling the SSO option
BullPhish ID

Enable Global Setting:

  1. From the BullPhish ID home page, navigate to My Account > Organization Settingsblobid0.png

  2. From the Authentication tab, click on Enabled next to Enable IT Complete SSO
    blobid1.png

  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

Enable Individual Setting:

  1. From the BullPhish ID home page, navigate to My Account > My Settings
    blobid7.png
  2. From the Authentication tab, click on Enabled next to the Enable IT Complete SSO
    blobid9.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
Commerce

Enable Global Setting:

  1. From the left navigation menu, click Settings > Team
  2. In the Log in with IT Complete section, click Enable IT Complete.
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

Enable Individual Setting:

  1. Click your profile name in the left navigation menu 
  2. Click on the Enable Log In with IT Complete option
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
ConnectBooster

Enable Global Setting:

  1. Navigate to Settings -> Configurations -> IT Complete
  2. Check the box next to Log In with IT Complete
  3. Enter your KaseyaOne credentials to complete enabling the SSO option

Enable Individual Setting:

  1. Click on the User Account button.
  2. Select Enable Log in with IT Complete
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
Datto Partner Portal (and most Datto Modules)*

*(Most of the Datto modules are accessed via the Datto Portal. Once you enable Log in with KaseyaOne in the Datto Partner Portal, you may access any of the modules below from the portal without having to configure SSO for each one.) You must be a Security Admin in Datto Partner Portal to access the Login with KaseyaOne settings.

  • BDCR
  • Cloud Continuity for PCs
  • DCMA
  • EDR
  • File Protection
  • Networking
  • RMM 
  • Saas Protection
  • Workplace

Enable Global Setting:

  1. Log into the Datto Partner Portal and navigate to Security Settings under the Admin menu.
  2. Scroll down to the Enable Log In with Kaseya IT Complete tile and Click Enable Log In with IT Complete
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

Enable Individual Setting:

  1. From the Datto Portal home page, navigate to your user settings menu
  2. Click Enable Login with IT Complete from the dropdown menu
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
Endpoint Backup

Enable Global Setting:

  1. From the EndPoint Backup home page, navigate to Configure > MSP Settings
    blobid0.png
  2. Click Register next to IT Complete under the Register your organization section.blobid1.pngblobid2.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO optionK1_Login.png

Enable Individual Setting:

  1. From the EndPoint Backup home page, navigate to Configure > User Settings
    blobid3.png

  2. Click Link next to IT Complete

  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
Graphus

Enable Global Setting:

  1. From the Graphus home page, navigate to MSP Administration > Authenticationblobid4.png
  2. Click the Enable K1 Integration link
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

Enable Individual Setting:

  1. From the Graphus home page, navigate to My Account
  2. Click Enable Log in with IT Complete
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
IT Glue/My Glue/Network Glue*

*(Once you enable Log in with KaseyaOne for IT Glue, you may access the My Glue and Network Glue modules without having to configure SSO for each one.)

Enable Global Setting:

  1. From the IT Glue home page, navigate to Account > Settings > Authentication
    blobid7.png

  2. Toggle Enable Login with IT Complete Switch
    blobid8.png
  3. Then click the Login button
    blobid9.png
  4. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

Enable Individual Setting:

  1. From the ITGlue home page, navigate to My Account
  2. Click Enable Log in with IT Complete
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
myITprocess

Enable Global Setting:

  1. From the MITP Portal home page, navigate to My Profile > Organization Settings > Security
    blobid1.png

  2. Toggle the IT Complete SSO switch under the Single Sign-On section
    blobid2.png

  3. Then click on LOG IN
    blobid3.png
  4. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

Enable Individual Setting:

  1. From the MITP Portal home page, navigate to My Profile
    blobid4.png
  2. Click Enable Log in with IT Complete
    blobid5.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
Passly

Enable Global Setting:

  1. From the Passly home page, navigate to IT Complete on the left-hand side
    blobid6.png
  2. Toggle the switch next to Enable under IT COMPLETE
    blobid7.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

Enable Individual Setting:

  1. From the Passly home page, navigate to My Account
    blobid8.png
  2. Click on Enable Log in with IT Complete
    blobid9.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
Powered Services

*A Powered Services user with Manager permissions is required to configure the Global Setting.

Enable Global Setting:

  1. From the Powered Services home page, navigate to My Company.
  2. Click SUBMIT under Register below the KaseyaOne section.
    mceclip0.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO option.
    K1_Login.png

Enable Individual Setting:

  1. Navigate to the Powered Services login page: http://poweredservices.kaseya.com.
  2. Click on Log in with KaseyOne
    mceclip1.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO option.
    K1_Login.png
Rapid Fire Tools (Compliance Manager, Cyber Hawk, Network Detective Pro and VulScan)*

*(Once you set up Log in with KaseyaOne in the Rapid Fire Tools portal, you may access Compliance Manager, Cyber Hawk, Network Detective Pro and Vulscan without having to configure SSO for each one.)

Enable Global Setting:

  1. From the RFT home page, navigate to Global Settings > IT Complete
    blobid10.png
  2. Toggle the Log in with IT Complete Switch
    >blobid11.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

Enable Individual Setting:

  1. From the RFT home page, navigate to My Account
    blobid12.png
  2. Click on Enable Log in with IT Complete
    blobid13.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
RocketCyber

Enable Global Setting:

  1. Navigate to the Provider drop-down menu in RocketCyber and click Provider Settings.

    blobid0.png

    2. Next, toggle the “Enable Single Sign On (SSO) with IT Complete” button

    blobid1.png

    3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

Enable Individual Setting:

  1. From the RocketCyber home page, navigate to My Account
  2. Click on Enable Log in with IT Complete
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
Spanning

To enable SSO from KaseyaOne to Spanning there are only 2 requirements:

KaseyaOne Setting:

The user must have the Spanning Admin boxed checked in KaseyaOne.
mceclip0.png

Spanning Setting:

 Initial configuration requires access to the tenant as a Global Admin only.

  1. Login to Spanning Backup for Microsoft 365 as a Global Administrator.
  2. Navigate to Settings.
  3. Navigate to Services.
  4. Locate the Login with IT Complete setting and turn it on.
  5. Click onLink External Organization. It will launch Microsoft 365 login page to prove that the person who is linking is a global administrator for that tenant.

 

Traverse

Enable Global Setting:

  1. From the Traverse home page, navigate to Superuser > Global Configuration > Integration Settings
    blobid14.png
  2. Check the box next to Enable IT Complete (SSO) under the IT Complete (SSO) section
    blobid15.png
  3. Click Enable in the IT Complete SSO popup
    blobid16.png
  4. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

Enable Individual Setting:

  1. From the Traverse home page, navigate to My Account
    blobid17.png
  2. Click on Enable Log in with IT Complete
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
Unitrends

Enable Global Setting:

  1. From the Unitrends home page, navigate to Settings > Integrations
    blobid19.png

  2. Toggle Log in with IT Complete Switch
    mceclip0.pngblobid21.png

  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

Enable Individual Setting:

  1. From the Unitrends home page, navigate to My Account
    blobid22.png
  2. Click on Enable Log in with IT Complete
    blobid23.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
Uniview

Enable Global Setting:

  1. From the Univew home page, Navigate to System > Server Management > Logon Policy
    blobid24.png

  2. Click the Authenticate with IT Complete button
    *(The Authenticate with IT Complete and Register with IT Complete options might seem to be checked but this is their default state.)
    blobid25.png

  3. Enter your KaseyaOne credentials to complete enabling the SSO optionK1_Login.png

  4. Then click the Register with IT Complete button
    blobid26.png
  5. Enter your KaseyaOne credentials to complete enabling the SSO optionK1_Login.png
  6. Lastly, check the box next to Enable Log in With IT Complete and click the Update button at the topblobid27.png

Enable Individual Setting:

  1. From the Univew  home page, navigate to My Account
    blobid28.png
  2. Click Enable Log in with IT Complete
    blobid29.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
VSA*

*(For VSA On-Premise servers, VSA will need to be registered with IT Complete by the customer. For SaaS servers, the server registration process will be performed by Kaseya.)

Enable Global Setting:

  1. From the VSA home page, Navigate to System > Server Management > Logon Policy

  2. Click the Authenticate with IT Complete button
    *(The Authenticate with IT Complete and Register with IT Complete options might seem to be checked but this is their default state.)
    blobid25.png

  3. Enter your KaseyaOne credentials to complete enabling the SSO optionK1_Login.png

  4. Then click the Register with IT Complete button
    blobid26.png
  5. Enter your KaseyaOne credentials to complete enabling the SSO optionK1_Login.png
  6. Lastly, check the box next to Enable Log in With IT Complete and click the Update button at the topblobid27.png

Enable Individual Setting:

  1. From the VSA home page, navigate to My Account
    blobid28.png
  2. Click Enable Log in with IT Complete
    blobid29.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png
VSA X

Enable Global Setting:

  1. From the VSA X Home page, navigate to Integrations > KaseyaOne on the left-hand navigation menu.
    mceclip0.png

  2. Click on Start Integration to enable Log in with KaseyaOne
    mceclip1.png

  3. Enter your KaseyaOne credentials to complete enabling the SSO optionK1_Login.png

  4. The integration will now be connected.
    mceclip2.png

Enable Individual Setting:

  1. From the VSA X home page, navigate to My Account
    mceclip3.png
  2. Click Enable Log in with IT Complete
    mceclip4.png
  3. Enter your KaseyaOne credentials to complete enabling the SSO option
    K1_Login.png

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